Shipping & Delivery

We want to get your new favourites to you as quickly and easily as possible.

Where do we deliver?
We offer delivery to all addresses within Australia.

How much does delivery cost?
Standard shipping costs are calculated at checkout based on your order’s size and destination. We often have promotional periods with free standard shipping, so keep an eye on our website for updates.

What are the delivery options?
We offer a range of delivery options to suit your needs, including standard and express services. The specific options and estimated timeframes will be shown to you during the checkout process before you complete your purchase.

How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to follow its progress.

My order hasn’t arrived yet.
The estimated delivery timeframe for your chosen shipping method will be provided during checkout. Please allow this full period for your order to arrive. If your order is outside this timeframe, please contact us for assistance.

Can I change my delivery address after ordering?
We process orders very quickly to get them to you. Once an order is placed, we are unable to guarantee that we can change the delivery address. Please ensure all your details are correct at the time of purchase.

What happens if I’m not home?
If you are not home at the time of delivery, our delivery partners will usually leave your parcel in a safe place. If a safe location is not available, they will typically leave a card with instructions on how to collect your parcel from a nearby collection point. For more specific delivery procedures, please refer to the information provided by the respective carrier.

Do you ship internationally?
We currently only deliver to addresses within Australia.

For more information, please visit our website at naomimilgrom.com.